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Board Certification Program
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Advanced Board Certification for Florida
Workers’ Compensation Claims Professionals

What Is The W/C Claims Professional Board Certification Program?

Florida’s Association of Workers’ Compensation Claims Professionals (WCCP), a premier institution for the delivery of workers' compensation continuing education and professional development, presents the Advanced Workers' Compensation Board Certification Program.

This advanced certification program provides the opportunity for students to earn the “CWC” (Certified in Workers’ Compensation) professional designation. The program includes ten (10) live presentation courses, all of which delves into advanced concepts of insurance, law, and occupational injury.

Eligible participants include licensed adjusters, nurse case managers, risk and personnel managers, and safety and human resource professionals. Eligibility requirements include 3 or more years of experience handling, managing or overseeing workers’ compensation claims.

Since its inception in 1993, the Board Certification program has turned out more than 1,750workers’ compensation claims professionals, all of whom proudly wear the “CWC” designation in recognition of their commitment to Florida’s workers’ compensation claims environment.  Board Certification is a statement these professionals make to themselves, to management, and to their peers, of the knowledge, expertise and dedication they possess as a workers’ compensation claims professional.

Secure Your Designation In As Little As 5 Months!

Courses are offered once a month for five months in various locations across Florida, based on demand. Two courses per day are held from 8:00 a.m. - 4:00 p.m., according to a published schedule. After each class students take an online exam and must pass with at least a 70% passing score to secure Certification and the right to display the “CWC” designation.

For a description of the program and requirements, continue reading below.  For schedule of dates, times and locations, refer to the WCCP calendar events page.  Details on individual classes and an application for admission are all included there. 

Advanced Board Certification for Florida Workers’ Compensation Claims Professionals
Requirements

 In order to earn this designation, applicants must meet the following requirements:

· Be a licensed Florida adjuster;

· Have a minimum of 3 years experience in the handling or management of workers’ compensation lost time 
  claims.  A current supervisor or manager must attest to this experience by signing the application;

· Earn a minimum passing grade of 70% on all exams;

· Payment must be received for all course work before a certificate will be issued.

· WCCP membership must be current and maintained to participate in the program.

· Once you have earned your CWC designation, in order to retain your designation, you must remain a WCCP
  member in good standing.

Important: Admission Qualifications for Medical Case Managers:

Nurses and medical case managers may qualify to admission to the W/C Board Certification program, and be eligible for Board Certification status earn the “CWC” designation, by meeting certain requirements.  Nurses and medical case managers who meet the following pre-admission requirements will be awarded a Board Certification Certificate of Completion upon completion of the program:

· Be a licensed Florida RN, CCM or CDMS

· Have a minimum of 3 years experience in the handling or management of workers’ compensation claims. 
  current supervisor or manager must attest to this experience by signing the application;

· Earn a minimum passing grade of 70% on all exams.

· Payment must be received for all course work before a certificate will be issued.

· WCCP membership must be current and maintained to participate in the program.

· Once you have earned your CWC designation, in order to retain your designation, you must remain a WCCP
   member in good standing.

Once the program is completed, your CWC designation will become active, and considered earned, upon issuance of your CWC Certificate.

Board Certification Program Class Description

Florida W/C Law, Part I – Advanced Doctrines of Compensability - This course explores some of the less frequent, yet more complicated issues arising under compensability and benefits cases. Students will explore the more complicated areas of “arising out of”, “in the course of” employment, major contributing cause, and benefit calculations.

  Managing PTD Claims The best way to reduce workers compensation loss costs is by getting the injured employee back to work! Yet despite all attempts, sometimes an employee is “determined to be” permanently and totally disabled, even when such facts are in dispute. It is then that one must be prepared to aggressively manage, and mitigate this exposure. This course explores and suggests some of the latest and most effective strategies for the defense and settlement of PTD claims.

 – Florida W/C Law, Part II: Litigation Procedure and Mediation Strategies This session includes a detailed review of legal and appellate procedures, as well as the requirement for and utilization of, mediation as an effective alternative dispute resolution strategy for litigated workers’ compensation claims. This is a must-have course for effective litigation management and satisfactory claim resolution.

 – Advanced Medical Anatomy – This course provides an in-depth review of body systems and systemic failures arising from occupational injury. Lots of photos, charts, video and visual aids make this program most effective and memorable.

 – Presumptions & Burdens of Proof Burdens of proof and presumptions are central to issues of compensability, injury, major contributing cause, and the ever-expanding obligations employers owe to 1st Responders. Understanding and managing these burdens and presumptions require an intimate understanding of how they operate and how they can shift back and forth over the life of a claim based upon the evidence and strength (or weakness) of one’s position. This course is designed to help claims professionals understand their purpose and their limitations for the timely and appropriate delivery of benefits.

  Advanced Indemnity Benefits In this course, students are exposed to some of the most complex issues surrounding the benefits of workers’ compensation, such as the appropriate selection of Average Weekly Wage, payment of Permanency or Impairment Benefits, calculation and payment of Temporary Partial Benefits,, and the Offsets that can impact these benefits.

 – Other Jurisdictions
What is an employer’s obligation when an employee is injured outside the State of Florida, or when conflicts of laws complicate the prompt and accurate delivery of benefits? How do federal jurisdictions conflict with Florida’s state laws, and what   differences exist between Florida benefits and the federal USL&H Act?  Find out the answers to these questions and more…

- Advanced Medical Benefits The delivery and payment of medical benefits can involve some very complex legal issues, particularly when a case is headed for, or embroiled in litigation. Examples include utilization of second opinions and independent medical examinations for both employee and the employer/carrier, the availability of utilization review protocols to manage runaway or ineffective treatment regimes, and the effective management of medical litigation when disputes arise over what is and is not appropriate medical  treatment.

  General Insurance & Liability Laws – Maximizing one’s effectiveness as a W/C claims professional requires a solid understanding of the American Tort System and theories of civil liability. This introductory session explores underlying concepts of legal liability, the W/C exclusive remedy and the impact of recent attacks on employer immunity, and emerging issues that complicate workers’  compensation claim handling.

  Subrogating W/C in Florida Subrogation is still a viable opportunity for recovering workers’ compensation claim costs, yet the requirements and the formulas for recovery are often complex, and rarely does one achieve full recovery. In this course the student will not only find out just how restricted these recoveries can be (and may not be) under Florida law, but also learn how to maximize these  opportunities to their fullest by working the variables to one’s advantage and avoiding “the Manfredo Trap.